Terms of Service

Last Updated: January 2025

This User Agreement is concluded between you and Miku Network Technology Limited regarding the use of VPS, shared hosting services, etc. provided by the Company.

https://mikucloud.co is owned and fully used by Miku Network Technology Limited.

SECTION 01

Definitions

1.1 "Company" refers to Miku Network Technology Limited.

1.2 "User" refers to individuals or entities that sign this Agreement and use services provided by the Company.

1.3 "Service" refers to VPS, shared hosting, etc. provided by the Company.

1.4 "Illegal Behavior" refers to any behavior that violates any provision of this Agreement.

SECTION 02

Service Content

2.1 The content of services provided by the Company includes but is not limited to VPS rental, shared hosting rental, etc.

2.2 The User shall comply with relevant laws and regulations and the provisions of this Agreement when using the services.

SECTION 03

Account Management

3.1 Before using the services, the User shall fill in true, accurate, and complete personal or enterprise information.

3.2 The User shall properly safeguard account information such as account number and password.

3.3 The User shall be fully responsible for all activities conducted using their account.

SECTION 04

Use Specifications

4.1 The User shall not engage in any behavior that violates laws and regulations or the provisions of this Agreement, including but not limited to:

    SECTION 05

    Account Suspension and Termination

    5.1 If the User violates any provision of this Agreement, the Company has the right to temporarily freeze or permanently terminate the User's account.

    5.2 After the User's account is frozen or terminated, the Company shall not have any obligations or responsibilities.

    SECTION 06

    Refund Policy

    6.1 If the product has quality issues and cannot provide an effective solution, the User can enjoy a refund of the remaining value.

    6.2 If the product has no quality issues, within 24H after purchase, the traffic usage is within 10G, the instance fee can be returned without reason through the original channel.

    6.3 For shared IP NAT products, no refund is provided in any form.

    SECTION 07

    Disclaimer

    7.1 The Company cannot guarantee that the service will be uninterrupted, timely, safe, accurate, and comprehensive.

    7.2 The Company shall not be liable for any direct, indirect, incidental, special, or subsequent losses caused by the User's use of the service.

    7.3 The Company reserves the right to modify, suspend, or terminate the service at any time.

    7.4 Losses caused by User's overdue payment, non-renewal, or forgetting to renew the service.

    7.5 Losses caused by User's website content or usage behavior violating service terms.

    7.6 Losses caused by unforeseeable factors that prevent access or data loss.

    7.7 NAT series does not provide data security guarantee or SLA time guarantee.

    SECTION 08

    Law Application and Dispute Resolution

    8.1 This Agreement shall be subject to the laws of the People's Republic of China and the laws of the Hong Kong Special Administrative Region.

    8.2 If disputes arise from the performance of this Agreement, both parties shall resolve them through friendly consultation.

    SECTION 09

    Other

    9.1 If any provision of this Agreement is deemed invalid, it shall not affect the validity of other provisions.

    9.2 The Company reserves the right to explain and modify this Agreement.