This User Agreement (hereinafter referred to as "Agreement") is concluded between you (hereinafter referred to as "User" or "You") and Miku Network Technology Limited (hereinafter referred to as "Company" or "We") regarding the use of VPS, shared hosting services, etc. provided by the Company.
https://mikucloud.co is owned and fully used by Miku Network Technology Limited.
1.1 "Company" refers to Miku Network Technology Limited.
1.2 "User" refers to individuals or entities that sign this Agreement and use services provided by the Company.
1.3 "Service" refers to VPS, shared hosting, etc. provided by the Company.
1.4 "Illegal Behavior" refers to any behavior that violates any provision of this Agreement.
2.1 The content of services provided by the Company includes but is not limited to VPS rental, shared hosting rental, etc. The specific content of services shall prevail according to the product or service page purchased by the User.
2.2 The User shall comply with relevant laws and regulations and the provisions of this Agreement when using the services provided by the Company.
3.1 Before using the services provided by the Company, the User shall fill in true, accurate, and complete personal or enterprise information, and ensure timely updates of the information.
3.2 The User shall properly safeguard account information, such as account number and password, and the Company shall not be liable for any losses caused by the User not safeguarding the account information properly.
3.3 The User shall be fully responsible for all activities conducted using their account, and if any illegal or illegal behavior occurs, the User shall be liable for corresponding legal liability.
4.1 The User shall not engage in any behavior that violates laws and regulations or the provisions of this Agreement, including but not limited to:
5.1 If the User violates any provision of this Agreement, the Company has the right to temporarily freeze or permanently terminate the User's account, and may delete related information.
5.2 After the User's account is frozen or terminated, the Company shall not have any obligations or responsibilities, including but not limited to returning the fees paid by the User.
6.1 If the product has quality issues and cannot provide an effective solution, the User can enjoy a refund of the remaining value.
6.2 If the product has no quality issues, within 24H after purchase, the traffic usage is within 10G, and the dedicated IP instance also needs to be in normal IP status, the instance fee can be returned without reason through the original channel, a single order fee of 5 yuan is charged for the refund, the channel fee rate is not returned, and the USDT payment form needs to bear the TRX network fee by itself.
6.3 For shared IP NAT products, no refund is provided in any form.
7.1 The Company cannot guarantee that the service will be uninterrupted, timely, safe, accurate, and comprehensive. For losses caused by network connection failure, hacker attack, computer virus intrusion, etc., the Company shall not be liable.
7.2 The Company shall not be liable for any direct, indirect, incidental, special, or subsequent losses caused by the User's use of the service.
7.3 The Company reserves the right to modify, suspend, or terminate the service at any time and in reasonable range to notify the User.
7.4 Losses caused by User's overdue payment, non-renewal, or forgetting to renew the service;
7.5 Losses caused by User's website content or usage behavior violating service terms or usage terms;
7.6 Losses caused by unforeseeable factors (social/natural) that prevent access or data loss;
7.7 NAT series does not provide data security guarantee or SLA time guarantee.
8.1 This Agreement shall be subject to the laws of the People's Republic of China and the laws of the Hong Kong Special Administrative Region.
8.2 If disputes arise from the performance of this Agreement, both parties shall resolve them through friendly consultation; if consultation fails, any party may file a lawsuit with the People's Court where the Company is located.
9.1 If any provision of this Agreement is deemed invalid, it shall not affect the validity of other provisions.
9.2 The Company reserves the right to explain and modify this Agreement, and shall notify the User in reasonable range.